This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Customer Service Advisor
Upon successful completion of this qualification you can undertake further study in BSB50215 Diploma in Business, or a range of other Diploma Qualifications which we offer. Further information on this qualification can be found by visiting www.training.gov.au (Certificate IV in Business).
Entry Requirements & Pre-Requisites
AIOE requires that all students:
Be at least 18 years of age.
Participate in a course entry interview to determine their needs and assess suitability.
Have sufficient language, literacy and numeracy (LLN) skills, for example, to read materials relevant to the course, participate in discussions and roleplays and interpret financial information and complete calculations. This will be tested through a LLN assessment as part of the course entry process.
The Diploma of Business requires the completion of the following 8 units
Make a presentation
Analyse and present information
Implement operational plan
Write complex documents
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Communicate effectively as a workplace leader
Build client relationships and business
Lead effective workplace relationships
Make a presentation
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
LLN & Computer Literacy – Help!
At AIOE we understand that not every person learns the same way or at the same pace. That’s why when you do this course with us, we will ensure that we identify and attend to any Language, Literacy or Numeracy shortfalls you may have. We will also look at your computer skills and literacy and ensure that you are at a level that is suited for the course, and if not, then we will dedicate additional time and effort to bring you up to speed. Before commencing any of our courses you are required to sit an LLN course and may be asked about your computer habits and required to complete some foundational computer skills. This is exercise will help us to identify any LLN or computer skill shortages you may have and make sure that we are able to help you to get up to speed.
Credit Transfer involves the awarding of credit towards a qualification, granted to participants on the basis of outcomes gained through participation in courses with another RTO.
Credit Transfer can be granted for one or more units which make up the units in a qualification or accredited course with AIOE.
If you believe you are entitled to Credit Transfer, please discuss this with your Trainer/Assessor who will assist you.